Dine and dash incidents are more common than you may think. Luckily, there are some actions that you can take as a restaurant owner to deal with and prevent it.
When you have a consistent flow of patrons visiting your restaurant, you can maximize your revenue by improving your table turnover rate. The table turnover rate is the number of parties occupying tables during a particular period of time such as your breakfast, lunch or dinner window.
Customer satisfaction is key to any successful restaurant. Any good hospitality leader knows that if your customers aren’t happy, they won’t make return visits or act as brand ambassadors. With
Restaurant sustainability means creating a business that protects and restores the environment, shows a commitment to social equity, and works to enhance the community and create prosperity for everyone. This
The Independent Restaurant Coalition (IRC) was founded in order to support and save independent restaurant owners and the employees who are struggling as a result of COVID-19. In the United
Customer service in a restaurant is an essential part of the hospitality industry. Communicating with customers, treating them with respect, answering their questions, and catering to their needs will provide
The hospitality industry is just one field where women are acting as leaders and working to shape the industry. That is why we are going to take a closer look at five hospitality leaders and the characteristics and skills that help them succeed.
The restaurant industry has been a big moneymaker in the U.S. economy for decades. Then came COVID-19. While there’s no question that the industry will survive, it will do so
Almost every industry has a professional association or coalition attached to it. For restaurants, that’s the National Restaurant Association (NRA). The NRA serves restaurants and other foodservice businesses in a
If ever there was time to add a delivery service to your restaurant, it’s now. The market is flooded with a number of contenders, so where to start? Let’s take