Dine and dash incidents are more common than you may think. Luckily, there are some actions that you can take as a restaurant owner to deal with and prevent it.
When you have a consistent flow of patrons visiting your restaurant, you can maximize your revenue by improving your table turnover rate. The table turnover rate is the number of parties occupying tables during a particular period of time such as your breakfast, lunch or dinner window.
As any restaurateur knows, great customer service and a friendly waitstaff lead to happy customers. But when you add in suggestive selling, you have the perfect recipe for increasing average check size.
Customer satisfaction is key to any successful restaurant. Any good hospitality leader knows that if your customers aren’t happy, they won’t make return visits or act as brand ambassadors. With
Customer service in a restaurant is an essential part of the hospitality industry. Communicating with customers, treating them with respect, answering their questions, and catering to their needs will provide
In 2020, no one escaped the effect of the Coronavirus, but the restaurant industry was hit especially hard. With businesses forced to close doors in the name of public safety,
The restaurant industry has been a big moneymaker in the U.S. economy for decades. Then came COVID-19. While there’s no question that the industry will survive, it will do so
As we mentioned in our previous blog on menu writing tips, a growing body of research suggests there is a science to menu design, and if you tap into those
Once the worst of the pandemic has passed and our lives return back to normal, will restaurants continue with the outdoor dining trend?
As leaders in the hospitality industry continue to look for solutions that will allow them to reopen, safely increase capacity and continue to assure maximum safety during the COVID-19 pandemic,